Friday, October 5, 2007

Our builder - part 1

Honestly, I am really having bad feelings towards our builder. I expected delays and a few issues here and there, I think that is just "par for the course" with a new home. What I didn't expect were the lies, lack of communication and threats that we have been dealing with.

Our original move in date was set for August 1st. Through the Tarion New Home Warranty Program the builder needs to give you notice in writing 60 days in advance if they are going to delay you more than 35 days. We received notice in writing exactly the amount of days they needed to. Fine, whatever. We had an offer on our old house and the potential owners were agreeable to that closing date.

Our new move in date was set to October 3rd. And, guess what, we're not in our new house. And, we aren't exactly sure when it is going to happen.

About a month ago we went to our new house, as we usually do, to poke around and see the status. While in there we noticed that at couple of upgrades we had paid for weren't done. We found the construction supervisor and told him about them. While talking to him he said "so you heard you guys are delayed again?" Um.....no! He said he told the head office a month prior that our kitchen was going to be delayed from the supplier. No one told us! We got all of the upgrade issues straightened out and my husband called the head office to ask about our latest delay and why no one notified us (they have to give you 35 days notice in writing if they are going to delay you more than 15 days).

To be continued.........

1 comment:

Multi-tasking Mommy said...

My parents FINALLY closed on their house yesterday--moving day is Tuesday!